FAQs

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Account

How to Join Sookshmas?

Click on Join Sookshmas, fill the registration form with a valid email ID and click on Register button. You will receive a verification code in your email ID. Enter verification code and click on Verify button.

How can I edit my profile information?

You can edit the profile information by clicking the down arrow icon on the top right corner of the website and selecting the Account Settings link. To edit the respective section, click on the edit icon.

Can I change my email ID after registration?

No, after registration it's not possible to change your email ID.

How can I change my password?

You can change your password in the Password section of Account Settings page.

How can I edit my profile picture?

You can edit your profile picture in the About section of Account Settings page or by just clicking the profile picture.

How can I edit my profile name?

You can edit your profile name in the Personal Details section of Account Settings page.

What should I do if I forgot my password?

Click on the Forgot Password link in Login page. Enter your email ID and click Submit button. You will receive a new password in your given email ID.

How do I deactivate my account?

To deactivate your account, click on the arrow in top right corner of the website and select the Account Settings link. Click on Advance Settings button and there you will find the link to deactivate your account.

What will happen if I deactivate my account?

Deactivating your account will temporarily disable your account which means your profile will be hidden until you reactivate it.

How to send suggestions or ideas or report a problem in website?

If you have a suggestion or problem to report you can send us through Feedback link in footer.

How to track my activities?

Navigate to Analytics, track your activities by clicking on respective link given in the menu.

Tags

What are Account tags?

Account Tags are responsible for setting the content of your account. So only those posts having at least the tags same as of your Account tags will be visible to you.

Is it necessary to set Account tags?

We strongly recommend you to set Account Tags as it will make you focus on a specific subject/topic.

What are Profile tags?

In Profile Tags you can enter your skills or other professional information which will help others to find you.

Is it necessary to set Profile tags?

It's optional. You can set this if you want yourself to be searchable more easily or if you want to show your skills to others.

Is it necessary to use tags while doing post?

We recommend to use tags while doing a post to categorize it so that it describes the topic of your post which further makes your post easier to search.

What if tags I want to add are not in the list?

You are not allowed to create new tags. But if you found your tag necessary and want to include it in our tag list then you can send the suggestion.

How can I track the changes of my Account tags?

You can see the track of your changed Account tags by clicking on the Tags Track in the sidebar in Analytics menu.

Profile

What is Profile?

Profile is the area where you can track all your activities:

  • No. of e-Notes you have posted.
  • No. of Questions you have posted.
  • No. of Quizzes you have posted.
  • No. of Calculations you have posted.
  • No. of Comments and Sub-comments done by you.
  • No. of Claps and Views made on your posts.
  • No. of quizzes played.
  • About User.
  • Account tags and Profile tags.
  • Score
  • Follow requests sent to you.
  • List of your followers.
  • List of users/author you are following.

How can I request the new tag?

You can request the new tag by clicking on the Request new tag link in the Change Account Details page or while posting or editing the post.

When can I get notifications?

You'll get notifications when someone:

  • Comment on your post
  • Reply to your comment
  • Clap on your post, comment, sub-comment

How can I see all notifications?

Click on Bell icon which is located on top right corner of website, and click 'See All' button to see all notifications.

How to clear all notifications?

You can clear all notifications by clicking on the Clear All link on top right corner of the Notification page.

Where can I find my score?

You can see the score on your Profile.

How do I increase my score?

You can improve your scores by posting valuable e-Notes, Questions, Quiz and Calculations which can get appreciation (claps) by others.

How can I block the activities of other users on my post?

Click on icon in the author's Profile whom you want to block and choose Block Activities.

How can I Unblock the activities of other users on my post?

Click on icon in the author's Profile whom you want to unblock and choose UnBlock Activities or click on Blocked Accounts in the Advance Settings page and click UnBlock.

How can I block users?

Click on Block button in Profile's Follow Requests block to block users.

How can I Unblock users?

Click on icon in the author's Profile whom you want to unblock and choose UnBlock Request or click on Blocked Follow Requests in the Advance Settings page and click UnBlock.

Post

How to do a post?

To do a post navigate to Add button on top right corner of the page. Choose the respective option. Fill the necessary information and post.

How to edit or delete a post?

To edit or delete a post, click on the respective icons in the right corner of the post.

What does clap symbol represents?

Clap symbolizes the appreciation. When you are reading someone's post/comment/sub-comment it is recommended to clap that post/comment/sub-comment if you like it or if you found it valuable.

How to mark the content inappropriate?

If you find the post/comment/sub-comment inappropriate or out of the topic or breaching the Content Policy then you can Flag that post/comment/sub-comment.

Is it possible to know who has flagged on my post?

No, you can not see who has flagged on your post.

How to write equations in a post?

You can use fx tool of content editor to write an equation.

How to enter the code properly in a post?

Highlight /Select the code and choose Special Container from Styles tab in editor.

How to insert an image in a post?

In order to add image to your post click image tab in your editor, enter the URL of an image and click OK.

From where can I insert images in a post?

You can either insert the images from your Gallery or from the Web.

Which types of image formats are accepted for gallery?

Sookshmas supports the following image formats:

  • GIF
  • PNG
  • JPG
  • BMP

What is the use of Copy Link icon in Gallery images?

Copy Link icon is used to get the URL of an image which you can further use for inserting images in posts.

How to insert YouTube video in post?

You can insert the video by using embed code or just the video URL.

How to add link in a post?

You will find a link icon in Editor, open it and paste the URL to give a link.

Why I am getting an error while doing post?

You may get an error in following cases:

  • If you are trying to re-post any topic with the same title.
  • If you are trying to re-post a comment or reply on the same post.
  • If you are trying to post blank comment or reply.

What kind of tags I can give for a post?

You should give tags which are related to your topic or post.

How do I search post with specific tags?

To get the posts on particular topic, you just need to enter the specific tag in the search bar at top of the website.

How to search post of other author?

If you want to see posts of particular author, you just need to enter that author name in the search bar and hit search button. You will get all the posts of that author.

What is the meaning of marked post?

Inappropriate or irrelevant posts which are flagged by others are marked posts.

What is the Wall in Sookshmas?

Wall incorporates the recent posts done by authors you are following.

How to post a quiz?

There are two ways to post a quiz:

  • Navigate to Add button. Click Post Quiz link.
  • Go to Quiz tab on your Profile and click Post QuizŁ button.

How to insert mathematical equation inside a quiz options?

You can write mathematical equation in question editor then copy and paste in option editor

Can I set the topic for quiz questions?

Yes, you can set the topic of your quiz by giving tags.

Can I quit quiz after answering few questions?

Yes, you can quit the quiz anytime, but your answer is not accountable.

Why I am getting "No search results" found error while starting quiz?

There are two reasons of getting this error:

  • If number of questions which you have selected for the particular tag are more.
  • If there are no questions found for the given tags.

How to post a calculation?

There are two ways to post a Calculation:

  • Navigate to Add button. Click Post Calculation link.
  • Go to Calculation tab on your Profile and click Post CalculationŁ button.

How can I share the post?

You can share the post by clicking on Share button in the post.You cannot share your own post.

How can I make the post Favorite?

You can make the post Favorite by clicking on favorite icon in post.

How can I make the post visible to Only me or Followers or Public?

You can change the visibility of post by selecting from the dropdown given during posting or editing. If you select Only me, then the post is visible only to you. If you select Followers, then the post is visible to your Followers. If you select Public, then the post is visible to all the users.

How can I send the Invitation to participate in Sookshmas?

You can send the Invitation by clicking on Send Invitation button in post.

How can I set wait time for quiz questions?

Click on edit icon in Advance Settings page. Enter the time and click Save. Maximum wait time allowed is 100 hrs.

How can I give permission to my followers to post/edit/delete on behalf of me?

Click on icon in Advance Settings page. Click on edit icon, select the followers from dropdown for posting/editing/deleting on behalf of you and click Save. Maximum 10 followers can be selected for each permission.

How can I post on behalf of author who has given permission?

Click on Add button on top right corner of the page. Choose the respective option. Select the authors from dropdown in modal box to post on behalf of them.

How can I edit post on behalf of author who has given permission?

Go to that author's post and click on edit icon to edit that post.

How can I delete post on behalf of author who has given permission?

Go to that author's post and click on delete icon to delete that post.

Find Users

How to find other users?

Navigate to Find Profiles, enter the search criteria to find the author.

How to find an author with some specific skills?

Navigate to Find Profiles menu. Enter the skills in Tags and search

How to follow author?

Go to author's Profile and click on Follow button to send the follow request to author .

How to unfollow someone?

Go to author's Profile and click on Unfollow button.

How to remove followers?

Go to author's Profile, click on icon and choose Remove from followers or click on Remove button in Followers list in your Profile.

Play Quiz

How to play quiz?

Navigate to Play Quiz, set tag(s) (optional) and number of questions and click on Start Quiz button.

How to challenge friends?

After playing quiz, click on the Challenge your friend button given in the result page to challenge friends.

To whom we can send challenge request?

Either to followers by selecting from the suggestion or to other person by entering their email address.

How to check results of play quiz?

Go to Analytics and click on the respective (Play quiz, Quiz Exam Result, Quiz Challenge Result) links to check the results.

How can I invite friends to play quiz?

After playing quiz, click on Invite your friend button in the result page and enter mobile number whom you want to invite.Maximum mobile numbers can be entered is 5.

Equations

what is equation block?

It is an easy calculator customised to serve a particular equation given as input by the user.

What is the purpose of equation block?

It allows users to type equation only once and save them for reuse.

How can I create equation?

To create equation navigate to Equations at header. Enter Title and Equation. Click on Render Equation.Find the output and click Save Equation.

How can I edit my equation?

To edit equation navigate to Equations at header. Click on sidebar and select the equation which you want to edit.Click on edit symbol, edit the equation and click Update Equation.

How can I delete my equation?

To delete equation navigate to Equations at header. Click on sidebar and select the equation which you want to delete.Click on delete symbol.

What is the fx symbol next to Equation input box?

fx symbol is a GUI to provide a easy and interactive user experience.

How can I add my equation block to my calculation post?

Click on sidebar in Equations and select the equation which you want to post.Copy Equation id and enter that id while posting calculation.

How can I remove equation from my calculation post?

There are two ways for removing equation block from calculation post:

1) Click on edit symbol in post.Remove Equation id from the field and click on Update.

2) Delete equation from Equations.